Service

WhatsApp chatbot for business: bookings, orders and instant replies

An AI assistant that replies to your customers on WhatsApp and on your website in seconds, at any hour. It books appointments, takes orders, answers questions and hands the conversation to a person when needed.

See how we work

Free, no-pressure first call. Zero tech-speak.

Customers who don't get a reply move on

Customers message you at 10 p.m., on Sunday or right when you're helping someone else. Replying two hours later is often too late: they've already asked three other businesses.

And most messages repeat themselves: hours, prices, availability, location, where's my order. Answering the same thing a hundred times a month eats your team's time.

A well-built WhatsApp chatbot answers the usual questions in seconds and leaves you the conversations that really need a person.

What your WhatsApp chatbot does

  • Replies instantly

    With your business information and in your brand's voice. It understands messages the way people actually type them, typos and all.

  • Books appointments

    It offers open slots, puts the booking on your calendar and sends a reminder the day before so nobody no-shows.

  • Takes orders and quote requests

    It asks what's needed (what, when, how many or which car) and hands you a complete order or request, ready to confirm.

  • Hands off to a person

    When the customer asks or the request deserves it, it alerts your team and the conversation continues in the same WhatsApp thread.

  • On WhatsApp and your website

    The same assistant can answer in your website chat, so nobody goes unanswered, whichever way they reach you.

  • With your official business number

    We use Meta's official WhatsApp Business API: your verified number, no unofficial tools that put your account at risk.

How we set up your chatbot

  1. Assessment

    We review recent conversations to see what customers ask and where you lose them.

  2. Answers and rules

    We prepare with you what it can say, what it never says and when it hands off to a person.

  3. Connection and testing

    We register your number on the WhatsApp Business API, connect it to your calendar or CRM and test it with real cases.

  4. Live and measured

    Every month we review conversations, response time and the bookings or orders it brought in, and fix what isn't working.

How much a WhatsApp chatbot costs

There's a one-time setup (configuration, integrations and testing) and a monthly fee that covers the service and maintenance. Separately, Meta charges for some messages the business sends, like reminders outside an open conversation; we estimate it with your real volume before we start.

After the assessment you get a fixed proposal, with the price and what we expect you to save or earn, so you decide with numbers.

Questions about the WhatsApp chatbot

  • Can I still reply myself?

    Yes. You see every conversation and can jump in at any time. In the assessment we explain how your number will be set up and where you'll answer from.

  • Could my number get banned?

    The risk comes from unofficial tools and mass messages to people who didn't ask for them. We use the official API and only message customers who have opted in.

  • Does the chatbot make things up?

    No. It's limited to the information we give it. If it doesn't know something, it says so and alerts your team. It never quotes prices or timelines that aren't in its instructions.

  • Does it work for my industry?

    It works especially well for businesses with appointments or orders: auto shops, dental offices, restaurants, salons, schools or insurance agencies. If your case is different, we'll look at it in the assessment.

  • What about my customers' data?

    We keep the minimum, tell customers how it's used and sign a data processing agreement with you, in line with GDPR.

  • Do I need WhatsApp Business?

    Yes: the chatbot runs on the official WhatsApp Business Platform, which is what lets you automate replies without risking a ban. We help you set it up with your number. Meta charges separately for some message types under its own pricing, and we spell out the numbers in the proposal.

Other services

Each service solves one specific problem, and they work better together: the chatbot and the receptionist drop bookings straight into your CRM.

See all services on the homepage

Tell us what’s slipping through the cracks and we’ll show you how much you can win back.

A 30-minute call, no pressure and no jargon. You’ll walk away with a clear picture of where your savings are.

Let’s talk about your business

Pick whichever is easier for you. A real person on our team will get back to you, not a bot.

Message us on WhatsApp

The fastest option. Opens a chat with a message ready to send.

Chat on WhatsApp (opens in a new tab)

+34 659 21 26 41

Send us a message

Four quick fields and we’ll reach out.

Or email us athello@leflair.agency