Industry
AI receptionist for dentists: every call answered, fewer empty chairs
When the front desk is with a patient or the clinic is closed, an AI assistant answers, books the appointment and logs every call. On WhatsApp, it reminds patients of appointments and check-ups so your schedule has no gaps.
Free, no-pressure first call. Zero tech-speak.
The front desk can't answer the phone and the patient at once
At a dental clinic the front desk does everything: takes payments, explains treatment plans, welcomes patients and, meanwhile, the phone rings. If nobody answers, the person looking for a first visit calls the next clinic on the list.
Gaps are costly too: a patient who forgets an appointment leaves a chair empty. And many treatment plans are handed out and nobody ever calls back, even when the patient only had one question.
Calling every patient to remind them of their yearly check-up is impossible by hand. With a system that does it on its own, patients who already trust you come back.
What we set up in your clinic
24-hour AI front desk
It answers when the front desk is busy or the clinic is closed. It asks whether they are a patient, the reason in a few words and which days suit them, and logs the request in your calendar.
WhatsApp that confirms and reminds
A reminder for every appointment with YES or CHANGE replies, a yearly check-up reminder and a friendly follow-up on open treatment plans.
Patients and treatment plans in view
Which treatment plans are still open, who hasn't been back in a year and which calls are pending, connected to your practice software when it allows.
What your patients receive
Examples of automatic WhatsApp messages. Names and details are made up; the wording is adapted to your business and only goes to customers who have opted in.
Appointment reminder
Hi Elena, a reminder of your appointment at the clinic on Thursday 14th at 5:30 pm. Reply YES to confirm or CHANGE if you need another time.
Open treatment plan
Hi Javier, did you get a chance to look at the treatment plan we gave you? If you have any questions, reply to this message and we will call you.
Yearly check-up
Hi Sara, it has been a year since your last check-up. Shall we book you in? Reply to this message and we will suggest a day.
How we start in your clinic
Diagnosis
We look at how many calls come in, when they are missed and what patients ask, using your phone system's data if you have it.
A script with the clinic
We write with you what it answers, when it transfers the call and what counts as urgent. You approve every rule.
Real tests
We connect it to your calendar and make test calls with your clinic's cases: first visit, emergency, rescheduling.
Live and measured
Every month you see the calls answered, the appointments booked, the gaps recovered and the treatment plans revived.
What it costs
It depends on your call volume, the reminders you want to switch on and whether it has to connect to your practice software. There is a one-off setup fee and a monthly fee with maintenance and the report included.
For reference, a person dedicated only to the phone doesn't cover nights or weekends. After the diagnosis we give you a fixed proposal.
Questions from dental clinics
Does the AI give medical advice?
No, never. If the patient is in pain, it flags it as urgent so the clinic calls back as soon as possible; if there is swelling that makes breathing or swallowing hard, or bleeding that won't stop, it tells them to call 112.
What about health data and the GDPR?
Health data is specially protected. The assistant collects only what the appointment needs (name, phone and the reason in a few words), and we sign a data processing agreement with you.
Does it work with my practice management software?
Many systems allow connections; if yours doesn't, the assistant puts requests in a shared calendar or sends them to you to confirm. We check this in the diagnosis.
Will patients know it is an AI?
Yes: it introduces itself as a virtual assistant from the start, and anyone who prefers a person leaves a message for the front desk to call back.
What about older patients who don't use WhatsApp?
They keep calling as usual and the assistant helps them by phone. WhatsApp reminders are an extra, not a requirement.
Other industries
We work with small businesses in Madrid and across Spain. These are the industries we know best.
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Tell us what’s slipping through the cracks and we’ll show you how much you can win back.
A 30-minute call, no pressure and no jargon. You’ll walk away with a clear picture of where your savings are.
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