Industry
AI for restaurants: phone and WhatsApp bookings without leaving the floor
In the middle of service nobody can pick up the phone. An AI assistant answers calls and messages, logs every booking with allergies and requests, and confirms it on WhatsApp. The bookings are yours, with no per-cover fees.
Free, no-pressure first call. Zero tech-speak.
Bookings call right at the busiest time
The phone rings at half past two and half past nine, when the room is full and the kitchen is flat out. If nobody answers, that guest books the restaurant next door.
Booking platforms help, but they charge for every diner and keep the guest's contact. And no-shows hurt just the same: nobody let you know they weren't coming.
Your own assistant always answers, puts the booking in your book and reminds the guest you are expecting them.
What we set up in your restaurant
WhatsApp bookings at any hour
The guest writes, the assistant asks for day, time, party size and allergies, and the booking is ready. You just see it come in.
The phone, answered during service
It takes the call and the booking, answers opening hours, address and takeaway questions, and leaves large groups and events for you to close.
Automatic confirmation and reminder
Every booking gets its confirmation and, on the day, a reminder with the option to cancel. The table is freed in time instead of sitting empty.
What your guests receive
Examples of automatic WhatsApp messages. Names and details are made up; the wording is adapted to your business and only goes to customers who have opted in.
Booking confirmed
Hi Pablo, your booking for 4 on Saturday 16th at 9:30 pm is confirmed. If you need to change it, reply to this message.
Same-day reminder
Hi Lucía, we look forward to seeing you today at 2 pm. If you can't make it after all, reply CANCEL and we will free the table.
Request noted
Hi Carlos, we have noted the high chair and that it is a celebration. The team will confirm anything you need when you arrive.
How we start in your restaurant
One service with you
We see when calls come in, how you log bookings today and what guests ask most.
Your rules
Sittings, capacity, groups, terrace and cancellation policy: the assistant follows what you decide.
Tests before opening
We make test bookings, changes and cancellations until everything works first time.
Live and measured
Every month you see the bookings taken while you couldn't answer and the tables freed in time.
What it costs
It depends on the channels (phone, WhatsApp or both) and whether it has to connect to your booking system. There is a one-off setup fee and a fixed monthly fee, with no per-diner commission.
After one service with you we give you a fixed proposal. The calculator on our homepage gives you an idea of what you lose in bookings you can't take.
Questions from restaurants
What about allergies?
The assistant always notes them on the booking, but never guarantees a dish is free of an allergen: your team confirms that at the restaurant.
Does it replace my booking platform?
It can work alongside it or replace it for bookings that come by phone and WhatsApp. Your own bookings pay no commission and the guest's contact is yours.
What about large groups or events?
It takes the details and the approximate number of people and leaves you a message. You close it, because every event is different.
Does it know when we are full?
If we connect it to your booking system, yes. If not, it takes the request and the team confirms it; it never promises a table that doesn't exist.
Will guests know they are talking to an AI?
Yes, it introduces itself as a virtual assistant. And if they prefer to speak to someone, it takes their number so you can call back after service.
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We work with small businesses in Madrid and across Spain. These are the industries we know best.
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Tell us what’s slipping through the cracks and we’ll show you how much you can win back.
A 30-minute call, no pressure and no jargon. You’ll walk away with a clear picture of where your savings are.
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